a wonderful and restful family getaway with friendly staff, great amenities, and a perfect location near downtown attractions

exceptional staff support, cozy rooms, and quiet nights

great choice for a flash stay

comfortable bed, spacious room with a lovely balcony and a cozy fireplace that made our stay feel like a home away from home.

Zero issues.

Convenient location; a quick walk to the strip. Spacious enough for a family. Indoor pool was appreciated, though not luxurious. Staff was friendly and accommodating. Promptly moved when issues arose. Rooms were clean, albeit a bit dated. Breakfast was impressive—lots of options, extended hours. some drawbacks need addressing. Thin walls led to noisy nights. Parking could be a challenge, especially for larger vehicles. Minor maintenance issues affected comfort. Improved staff communication would enhance guest experience. Ultimately, good value for the price with potential for greater satisfaction. A solid choice, just manage expectations.

I loved the room with balconies, the bed was exceptionally comfortable.

Plentiful and very very good breakfasts offered.

Suite with a jacuzzi.

Good option for strolling in Gatlinburg, best value for money. Bed was incredibly comfortable.

The room was cozy and updated. The king suite was spacious with a comfortable bed. The jacuzzi tub worked perfectly, adding a nice touch for relaxation. The balcony, though shared, offered a decent mountain view. The indoor pool was great, especially on colder days. there were cleanliness issues; the jacuzzi and floors needed attention. The bedding was a bit hard, and I found makeup on the sheets. Staff was kind, but the room could have been better maintained, and lingering odors were a concern. the location was convenient for exploring nearby attractions.

Convenient to have lunch included

The swimming pool was not attractive with the glass roof...

Great stay with a friendly atmosphere

Our visit to Sleep Inn & Suites was enhanced by the helpful staff, particularly a diligent gentleman at the front desk who ensured a smooth stay. The indoor pool was a highlight for the kids, and having a fridge and microwave in our room was incredibly convenient.

I loved its superbly friendly and accommodating employees.

The room was spotless, had a nice interior.

I had a rough stay when I found black mold in the corner of my window and the room smelled overwhelmingly like chlorine. My asthma flared up, and the dirty washcloths left from the previous guest were just the cherry on top!

Had a really great stay for our vacation, everything was very convenient. We loved the queen room which was non-smoking with two queen beds. There was plenty of food for breakfast, everything was decent.

The location was perfect; many dining options were just a walk away, and the friendly staff added to the welcoming atmosphere. The bed was fantastic, and having a fireplace in the room felt special. room issues were concerning; the first room had a strong chlorine smell, and the bathroom cleanliness left much to be desired. The breakfast wasn’t great either—it could definitely use more variety. The pool amenities were underwhelming, with a tiny lazy river and a hot tub that wasn't functioning. It’s a mixed bag; there’s potential, but improvements are necessary.

The location is excellent, because although it is very close to the "downtown" where all the restaurants, etc. are, it was not in the middle of the bustle.

The room had a bad smell if the air conditioning was turned off and when it was turned on it was quite noisy. There seemed to be no soundproofing between the rooms, as we heard the family next door, people talking in the corridors, and even those in the front room. Very noisy!

Wi-Fi didn't work, but indoor pool and friendly reception staff were great.